As always, our website is open 24/7, place your online order at anytime and get the parts you need into our shipping que quickly.
Our Call-in Center is Open
Our Sales Team continues to work-at-home answer phone calls, chat and email during normal business hours. As always, they are here to assist in your brake plumbing needs. If calling or emailing about a shipped order, please be courteous and submit only 1 email. Multiple emails can tie up the sales team on the same issue, thus slowing down their response time. Utilize our online chat if you have a question about ordering and for the fastest, easiest order method, order online. Questions are answered in the order they are received. A sales rep will typically respond within 3 business days (Monday thru Friday).
Shipping & Our Fulfillment Center
Inline Tube has taken the necessary precautions to keep our fulfillment team safe. They adapted to the changes in April and have begun to streamline processes for efficiency in order to ship your order quickly. They are dedicated to getting the fulfillment process back to normal and in most cases orders are fulfilled and tracking emailed to you within 24-48 hours.
NEW! Contactless Local Order Pickup
We continue our commitment to prioritize the safety of both employees and customers. Therefore, we are now offering contactless local pickup. Simply place your order online or over the phone, specify that you would like local pickup and we'll email you when your order is ready in our new contactless customer pickup area.
Continued COVID-19 response
The majority of our sales and customer service team have been working remotely now since the end of March, in accordance with the State of Michigan's stay-at-home order. We have temporarily limited on-site business operations to essential staff in our fulfillment center offices and warehouse to ensure delivery of customer orders with minimal interruption. These essential employees adhere to recommended hygiene and social distancing practices, and we’ve increased janitorial services to preserve a clean, healthy work environment.
Inline Tube Commitment
Despite the unprecedented challenges posed by COVID-19, Inline Tube is still committed to getting you the best parts at the right price, shipped out quickly. Our manufacturing team is meeting demands on producing products and our warehouse is stocked. This means in most cases, your order is still leaving our fulfillment warehouse in 24-48 hours.
Thank you for your business, stay safe and stay healthy!