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Customer Satisfaction Survey
Dear Customer: In an ongoing effort to better serve our customers, we request that you take a few moments to let us know how we are doing. Please rate us in the following categories by checking the box next to the appropriate rating.
1) Product Quality: Was the quality and finish what you expected? Poor Below Average Average Above Average Excellent
2) Packaging Quality: Did the product look professional and arrive in good condition? Poor Below Average Average Above Average Excellent
3) Product Pricing: Was the price fair for the product and service received? Poor Below Average Average Above Average Excellent
4) On Time Delivery: Did the package arrive approximately when expected? Poor Below Average Average Above Average Excellent
5) Sales Representative: Was the sales representative helpful, courteous, and responsive? Poor Below Average Average Above Average Excellent
6) Sales Representative Knowledge: Rate the sales representative's knowledge of Inline Tube products, services and installation. Poor Below Average Average Above Average Excellent
7) Sales Representative Vehicle Knowledge: Rate the general vehicle and automotive knowledge of the representative. Poor Below Average Average Above Average Excellent
8) Service after the Sale: If you had a problem or question after the sale, how was it handled? Poor Below Average Average Above Average Excellent
9) Supplier Comparison: How do we compare to other aftermarket auto suppliers? Poor Below Average Average Above Average Excellent
10) How did you hear about Inline Tube? Web Magazine Friend Show Other
Comments: Please provide feedback as to how we can improve any of these categories.
Customer Name: Invoice #: Date: (example: 00/00)
Email Address:
